Due to high order volume, shipping delays may occur. For processing and packaging, please allow 1–3 business days from the time that your order was submitted for your order to ship. Please be advised that once your order has been picked up by the carrier (i.e. FedEx or UPS) we no longer have control over any additional shipping delays that may occur within transit by carrier. We highly recommend choosing either our Two-Day Air or Next-Day Air expedited shipping options if your order must be received within a short turn-around time. Once your order ships, you will receive a shipping confirmation email with a tracking number. If you need to get in touch with our customer service team, please give us a call at 707-302-3004 or email us at [email protected].
Approved Ship-To States by Brand
|Bandit, Batch 198, Bieler Born to Run, Bravium, Complicated, Del Mar, Entangled, Folie à Deux, FRE, Iron + Sand, Joel Gott Wines, Luminara, Main Street, Mason, Ménage à Trois (excl. Prosecco), Mind & Body, Morrows, Napa Cellars, Neyers, Pomelo, Seaglass, The Specialyst, Sutter Home, Sycamore Lane, Taken, Terra d’Oro, Three Pears, Three Thieves, Tres Agaves, Trinchero Napa Valley, Trinity Oaks, Ziata|
|Approved Shipping States|
|AK, AZ, CA, CO, CT, FL, GA, HI, ID, IL, IA, KS, ME, MD, MA, MI, MN, MO, NE, NH, NM, NY, NC, ND, NV, OH, OR, PA, SC, TN, TX, VT, VA, WA, WV, WI, WY, DC|
|Angove, Avissi, Bieler Père et Fils, Ceretto, Charles & Charles, Cotarella, Echo Bay, Falesco, Finca Allende, Finca Nueva, Hopes End, Menage à Trois (Prosecco only), Naturalis, Quinta Sardonia, San Polo, Shatter, The Show, Terras Gauda|
|Approved Shipping States|
|AK, CA, FL, HI, MA, MN, NE, NH, NM, NC, ND, NV, OR, SC, VA, WV, WI, WY, DC|
|Ground||Your order will arrive 2–10 business days after it leaves our warehouse.|
|Two-Day Air||Your order will arrive 2 business days after it leaves our warehouse.|
|Next Day||Your order will arrive 1 business day after it leaves our warehouse.|
Unfortunately, Mother Nature does not always cooperate when it comes to shipping wine and we are committed to ensuring smooth delivery so that you can enjoy your order at its best. To ensure safe transport, we review the delivery route for each shipment and look to identify conditions that could put the quality of your product at risk. If weather or extreme temperatures pose a threat, we will place the order on hold until conditions improve.
Need it fast? We can help.
If you need your order urgently, we recommend that you upgrade to Two-Day Air Shipping to reduce the amount of time your order spends in poor weather. You can select this option when checking out and we will not place the order on hold.
If you would like us to ship your order despite the heat/cold, using Ground service, we are happy to do so. Please leave us a Note on your order stating that you would like to ship despite the weather advisory. Please keep in mind that we cannot guarantee that your order will arrive in optimum condition. We are not able to refund orders that are shipped despite our weather hold. If you do not select one of the above options, we will send you an email notification with your expected ship and delivery dates.
Questions? Please let us know if we can answer any additional questions by sending us an email to [email protected].